Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries under the PRADA, Miu Miu, Church’s, and Car Shoe brands, and employs people of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 marked the Group’s entry into the food sector, applying the same high-quality standards. Also highly proactive in the field of art, the Prada Group strengthens its presence through contemporary art projects that are constantly evolving.
RESPONSIBILITIES
1. E-Commerce Order Fulfillment & Shipment Operations
- Support the full e-commerce order fulfillment process (order receipt → picking → packing → shipment)
- Process orders in accordance with brand-specific gift box and set configuration guidelines
- Manage shipment schedules and support the reduction of delivery errors and customer claims
- Monitor daily order status and respond to operational issues
2. Packaging Operations & Packaging Material Inventory Management
- Manage and operate overall inventory of e-commerce packaging materials, including boxes, shopping bags, cushioning materials, and inserts
- Manage usage and monitor consumption rates of packaging materials in accordance with gift packaging guidelines
- Establish and maintain a safety stock level equivalent to 1.5 months of demand for gift packaging materials to ensure stable operations
- Monitor current on-hand packaging inventory, as well as in-transit packaging quantities, to maintain real-time visibility of inventory status
- Forecast demand and plan packaging material usage by analyzing recent order volumes, seasonal demand, and sales trends
- Proactively adjust inventory levels and procurement plans in preparation for demand spikes during promotions, holidays, and special events
- Manage inbound and outbound movements of packaging materials and proactively identify potential inventory shortages
- Analyze inventory turnover and consumption velocity to detect shortage risks at an early stage
- Manage replenishment timing and order quantities to prevent inventory shortages or excess stock
3. Inventory Control & Stock Operations
- Maintain accurate inventory records for products and packaging materials
- Conduct regular inventory checks and analyze discrepancies
- Identify and share inventory issues such as shortages, overstock, loss, or damaged goods
- Beauty Product Expiration Date Management
- Manage and classify beauty product inventory based on expiration dates
- Monitor near-expiry and expired inventory
- Support outbound control based on FIFO/FEFO principles
- Share expiration-related issues internally and support operational improvement
4. Returns & Quality Control Operations
- Support e-commerce return operations
- Inspect and classify returned products, including:
- Authenticity verification
- Product condition checks
5. Operational Support & Process Improvement
- Follow standardized e-commerce and logistics operational procedures
- Support monitoring of operational metrics such as shipment accuracy, lead time, and return rate
- Identify recurring operational issues and risks, and suggest improvement initiatives
KNOWLEDGE AND SKILLS
2+ years of experience in e-commerce or logistics operations
Hands-on experience with order fulfillment, inventory management, and return operations
Experience using SAP or inventory management systems
Understanding of beauty or consumer goods operations
Strong attention to detail and a high sense of responsibility
Experience in beauty or cosmetic e-commerce operations preferred
Experience managing packaging or ancillary material inventory preferred
Experience handling products with expiration dates preferred
Experience working in multi-SKU, multi-brand environments preferred
Experience supporting data-driven operational management or reporting preferred
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries under the PRADA, Miu Miu, Church’s, and Car Shoe brands, and employs people of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 marked the Group’s entry into the food sector, applying the same high-quality standards. Also highly proactive in the field of art, the Prada Group strengthens its presence through contemporary art projects that are constantly evolving.
RESPONSIBILITIES
1. E-Commerce Order Fulfillment & Shipment Operations
- Support the full e-commerce order fulfillment process (order receipt → picking → packing → shipment)
- Process orders in accordance with brand-specific gift box and set configuration guidelines
- Manage shipment schedules and support the reduction of delivery errors and customer claims
- Monitor daily order status and respond to operational issues
2. Packaging Operations & Packaging Material Inventory Management
- Manage and operate overall inventory of e-commerce packaging materials, including boxes, shopping bags, cushioning materials, and inserts
- Manage usage and monitor consumption rates of packaging materials in accordance with gift packaging guidelines
- Establish and maintain a safety stock level equivalent to 1.5 months of demand for gift packaging materials to ensure stable operations
- Monitor current on-hand packaging inventory, as well as in-transit packaging quantities, to maintain real-time visibility of inventory status
- Forecast demand and plan packaging material usage by analyzing recent order volumes, seasonal demand, and sales trends
- Proactively adjust inventory levels and procurement plans in preparation for demand spikes during promotions, holidays, and special events
- Manage inbound and outbound movements of packaging materials and proactively identify potential inventory shortages
- Analyze inventory turnover and consumption velocity to detect shortage risks at an early stage
- Manage replenishment timing and order quantities to prevent inventory shortages or excess stock
3. Inventory Control & Stock Operations
- Maintain accurate inventory records for products and packaging materials
- Conduct regular inventory checks and analyze discrepancies
- Identify and share inventory issues such as shortages, overstock, loss, or damaged goods
- Beauty Product Expiration Date Management
- Manage and classify beauty product inventory based on expiration dates
- Monitor near-expiry and expired inventory
- Support outbound control based on FIFO/FEFO principles
- Share expiration-related issues internally and support operational improvement
4. Returns & Quality Control Operations
- Support e-commerce return operations
- Inspect and classify returned products, including:
- Authenticity verification
- Product condition checks
5. Operational Support & Process Improvement
- Follow standardized e-commerce and logistics operational procedures
- Support monitoring of operational metrics such as shipment accuracy, lead time, and return rate
- Identify recurring operational issues and risks, and suggest improvement initiatives
KNOWLEDGE AND SKILLS
2+ years of experience in e-commerce or logistics operations
Hands-on experience with order fulfillment, inventory management, and return operations
Experience using SAP or inventory management systems
Understanding of beauty or consumer goods operations
Strong attention to detail and a high sense of responsibility
Experience in beauty or cosmetic e-commerce operations preferred
Experience managing packaging or ancillary material inventory preferred
Experience handling products with expiration dates preferred
Experience working in multi-SKU, multi-brand environments preferred
Experience supporting data-driven operational management or reporting preferred
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.